Privacy Policy
Privacy Policy – Shelbourne Apartments
Last Updated: November 2025
Shelbourne Apartments (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website shelbournecalgary.ca or contact our leasing team.
By accessing our website or submitting your information, you agree to the terms outlined below.
1. Information We Collect
We may collect the following types of information:
Personal Information:
When you complete a contact form, book a tour, or request information, we may collect your name, email address, phone number, and any additional details you choose to provide.
Automatically Collected Information:
Our website may automatically collect information about your device, browsing actions, and usage patterns using cookies, analytics tools, or similar technologies. This may include your IP address, browser type, pages visited, and time spent on our site.
2. How We Use Your Information
We use the information we collect to:
Respond to your inquiries and schedule tours
Process and manage rental applications
Communicate updates, promotions, or availability
Improve our website and leasing experience
Comply with legal and administrative obligations
We will only use your personal information for the purposes described in this Privacy Policy or as otherwise required by law.
3. How We Share Your Information
We do not sell your personal information.
We may share your information with:
Property management or leasing representatives to assist with inquiries and applications
Third-party service providers that help us operate the website and manage communications
Law enforcement or government authorities if required by law
All third-party providers are required to maintain confidentiality and use your data solely for the services they perform.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and analyze traffic.
You can choose to disable cookies through your browser settings, but doing so may limit certain website features.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
6. Third-Party Links
Our website may contain links to other websites, including partner platforms like RentSync or Apartments.com.
We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies before providing personal information.
7. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us.
We will make every reasonable effort to respond promptly in accordance with applicable privacy laws.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
1019 17th Ave SW, Calgary, AB T2T 0A7
Email: info@strategicgroup.ca
Mailing Address:
Strategic Group – Privacy Officer
400, 630 – 8 Ave SW
Calgary, AB, Canada T2P 1G6